Acceptance of spare parts from the UAE: checking the party by steps

Prepare documents before receiving them

Save the agreed specification, the list of cargo seats and the photos of the shipment. Assign a person who will be able to verify the number and markings upon receipt. If the order includes several suppliers, determine in advance what positions are in each place. This helps to distinguish the missing detail from the position sent by the individual batch.

Inspect the outdoor packaging

Before opening, take photos of cargo seats on all sides and readable transport labels. Mark breaks, dents, traces of moisture and damage to seals. The procedure for fixing discrepancies and the terms of treatment shall be specified by the carrier under the agreed conditions. The photos themselves do not guarantee compensation, but help document the status of the cargo at the time of acceptance.

Confirm positions and markings

Open the seats sequentially and compare each position with the specification: number, quantity, condition and completeness. Do not mix the contents of different boxes until the reconciliation is complete. If there is a discrepancy, take a picture of the part, marking, packaging and the corresponding order line. Specify what was expected to be received and what was actually received.

Separate the external examination from the diagnosis

External inspection reveals visible damage and inconsistency of the configuration, but does not confirm the operability of the complex unit. Check the electronics, engine or other technically complex parts, coordinate with the profile service. Before installing, find out the conditions of the supplier: self-disassembly or changing the part may affect the consideration of the application.

Make an understandable statement

Enter the order number, date of receipt, article, quantity and description of the discrepancy. Attach the original specification, photos of sending and receiving, and, if available, the conclusion of the service. Formulate the desired solution and request the order of further action. Save the packaging and the disputed part until the verification or return method is agreed.

Use the result for the next purchase

Write down discrepancies in the journal by suppliers, articles and types of packaging. If the problem recurs, change the requirements for photos, acquisition or cargo protection. For the next application to BOGATKO COMPANY, you can discuss the list of confirmations before sending. Verification possibilities, packing and route are agreed separately for the composition of the batch.

Checklist

• Specification and list of places
• Photos of packaging and labels
• Reconciliation of articles and quantities
• Fixing discrepancies and preserving packaging