How to order spare parts from Dubai by VIN: clear instructions

1. Start with the task of repair

Before searching, ask the service to make a list of necessary details. Write down the name of each position, the installation side and the number. If the car after an accident, specify which elements are damaged and which can be moved from the old node. For example, replacing the front bumper may require not only an outer plastic shell, but also grilles, guides, mounts and wiring. An agreed list helps to avoid a situation where the part has already arrived, and the repair stopped due to the missing bracket. It is not necessary to include the node in the order just because it looks damaged in the photo: the final decision is made by the specialist who examined the car.

2. What is VIN and why is it needed?

VIN is the vehicle identification number. It helps the specialist to find the right car in the catalog and clarify the variant. Transmit the number in text and, if possible, a photograph of the factory plate: it is easier to notice an error when rewriting. Along with the VIN, specify the make, model, year and market of the car, if known. One VIN does not describe the desired kit and does not always reflect changes after repair or retrofitting. If the machine has equipment that is different from the factory, report it immediately and attach a photo. This is especially important for optics, electronics and body elements after reworking under another restyling.

3. What is an OEM number and how to check it

In applications, the OEM number is usually called the catalog number of the original part. It can be obtained in the profile service, the manufacturer's catalog or read on the removed part. Send the full marking, including the letters and last characters. A similar number with a different ending may refer to another performance. At the same time, the manufacturer sometimes replaces the old number with a new one: such replacement requires a catalog check for a particular machine. You do not need to choose the right number by coincidence of photos on the Internet. The photo helps to compare the appearance, but does not confirm the purpose of the connectors, software compatibility or the correct regional version.

4. Explain what you mean by “collection”

The phrase “door assembled” can mean different sets. One seller includes glass and windows, the other also a lock, wiring, sheathing and mirror. For the headlight, you need to list the control units and other elements that should be included in the supply. For the bumper, grilles, sensors, wiring, plugs and mounts. It is better to send a list of components and ask for a photo of the entire set. If part of the equipment is left with the old part, this is also indicated. Compare the proposals for the same composition: a cheaper body without additional elements can eventually cost more than the finished assembly.

5. What photos are needed before purchase

Ask for the general look of the part on several sides, readable marking, mounts and connectors. Used parts need large photos of defects, traces of repairs and areas that the seller considers controversial. At the headlight it is important to show the body and places of attachment, at the door - the edges and the inner side. Photo packaging of the original new part complements the verification of origin, but in itself does not guarantee the authenticity of the contents. For electronics and assemblies, separately coordinate the available health check. External inspection is not a substitute for diagnosis; if it is not possible to check the knot on the car or stand, this restriction must be known before the ransom.

6. What is the B&G PARTS Commission

Our commission is 25% of the agreed value of the spare parts from the supplier. It is shown in a separate line and is not charged for packaging, shipping or customs payments. For example, at the cost of parts $1,000, the commission is $ 250, and the parts together with our work - $ 1,250 before adding logistics and other costs. This is an arithmetic example, not the price of a particular order. The minimum cost of spare parts in the order is $ 1,000. Before purchasing, agree on what checks and actions are included in the service and whether additional work is required. The full estimate should be compared to the same city and point of receipt, not just the price of the parts.

7. Consistent packaging and delivery point

Write the country and the city, and also specify whether the cargo is needed to the terminal or address. For a large lightweight part, the cost of transportation can depend on the size of the package, so the weight of the part itself is not enough. Prior to purchase, you can get a preliminary reference; after packaging, you need the actual weight and dimensions of each place. Fragile mounts and protruding elements protect against pressure and contact with other cargoes. Ask for photos of the part before closing the package and a list of contents if multiple boxes are shipped. Check who is responsible for international transportation, clearance and local delivery, what documents you will receive and how to find out the status of departure.

8. Check the received part before installation

Upon receipt, take a picture of the packaging and transport labels, then compare the number, installation side and completeness with the order. If damage is visible, save the packaging and record the discrepancy in the manner prescribed by the carrier. Do not start disassembling the disputed node before agreeing on further actions. Transmit complex electronics and assemblies to the profile service: the installation may require adjustment or additional operations. Conditions of inspection and treatment for defects should be clarified before purchase. In the message about the problem, specify the order number that was agreed, what was actually received and attach photos. This is much more useful than the general message “details do not fit”.

Prepared example of application

Hello there! You need a front left door for the car: make, model, year. VIN: full number. Need used original, without repair of fasteners; set - door, glass, window, lock and wiring, without a mirror and skin. I have an OEM number and photos of the old door. Delivery: Belarus, Minsk. Please confirm completeness, show the marking and defects, indicate the price of the supplier, the commission of 25%, packaging and delivery in separate lines. Such a request can be adapted to the headlight, bumper or engine. If the OEM is unknown, don’t invent it: report it and pass on the available vehicle data.

Checklist

• VIN checked and transmitted without errors
• List, party and number agreed with the service
• OEM and substitutability checked
• Set listed by element
• Photos and limitations of verification received
• The 25% commission is shown in a separate line
• Packaging, itinerary and handling conditions agreed

Frequently asked questions